need some help?
Whether you have a question about your delivery, a product query or want to feedback about something (good or bad!), we're always here to help - it's at the heart of what we do.
If you have a delivery query, you should have received an email from one of our delivery partners to let you know your parcel is on it's way. If you were logged in to your account when your order was placed, sign in to check for updates. You can also check our FAQ's page for more help.
If you have a product query, check out your product's page for FAQ's or to download the instruction manual.
If you have a faulty product please send us an email with as much detail as possible, including videos, images and proof of purchase.
If you're interested in collaborating with us, please send our marketing team an email to hello@vitalgroup.co.uk
If it's something else, or you'd like to speak to someone, get in contact with us using the form or details below
We take your privacy very seriously and will only use your personal information to administer your registration, or to provide the products, services and information you have requested from us.
Charges may vary, please check with your provider first. For training and quality purposes, your call may be recorded.